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The Sipwise C5 provides the capabilities for normal call forwarding (deflecting a call for a local subscriber to another party immediately or based on events like the called party being busy or doesn’t answer the phone for a certain number of seconds) and serial call hunting (sequentially executing a group of deflection targets until one of them succeeds). Targets can be stacked, which means if a target is also a local subscriber, it can have another call forward or hunt group which is executed accordingly.
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Currently 7 different types of Call Forward are available in Sipwise C5:
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| Starting from mr7.2.1 release, Call Forward on Response (CFR) has to be configured on the callee subscriber (in previous versions the preference was associated to the caller subscriber). When the destination endpoint replies back with an error code, this will be matched with the one listed in the rerouting_codes and rerouting_mode callee’s preferences. |
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Go to your Subscriber Preferences and click Edit on the Call Forward Type you want to set (e.g. Call Forward Unconditional).
If you select URI/Number in the Destination field, you also have to set a URI/Number. The timeout defines for how long this destination should be tried to ring.
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Voicemail: Calls are forwarded to the Voicemail Application Server where the caller can leave a message.
Conference: Calls are forwarded to the conference room. The subscriber is the host of the conference.
Fax2Mail: Calls are forwarded to the Fax Server and the caller is supposed to leave a fax message. Note: The Fax2Mail feature must be enabled in the subscriber’s preferences.
Custom Announcement: A custom announcement is played back to the caller. Select an announcement from the Custom announcement list.
Manager Secretary: Calls are forwarded to numbers defined in the "manager_secretary_numbers" subscriber preference. The "manager_secretary" feature must be enabled.
URI/Number: The call is forwarded to the provided SIP-URI string or a number (See the Call Forward Destination Extra Parameters section below).
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URI/Number: A destination to forward calls to. This option is only valid for the URI/Number destination type. Specify a valid SIP-URI string or a plain number.
for (seconds): Sets the ringing time, after which the call is forwarded to the next number on the list (if configured).
Custom Announcement: Custom Announcements are created in Sound Sets and must have the name like 'custom_announcement_0', where the trailing symbol is a digit from 0 to 9.
Enabled: Defines whether the Call Forward rule is being used or not.
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Beside call forwarding to a single destination, Sipwise C5 offers the possibility to activate call forwarding in a more sophisticated way:
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