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  1. Press “Menu.”

  2. Press “Config” or “System”
    Grandstream GXP - system configImage RemovedImage Added

  3. Navigate down to the “Factory Reset” option and press “Menu” or “OK” depending on the model.
    Grandstream GXP - Factory ResetImage RemovedImage Added

  4. Select and confirm “OK” to restart your phone, after which it will be successfully reset.